10-Year Limited Warranty

Next Surface, Inc. Composite Stair Retreads & New Construction Treads

Warranty Coverage

Next Surface, Inc. warrants that its Composite Stair Retreads and New Construction Treads are free from material and manufacturing defects for 10 years from the original date of purchase.

This warranty applies only when products are installed following official Next Surface installation instructions. Failure to do so will void the warranty.

What’s Covered:

•Material and manufacturing defects
•Delamination from normal indoor use

What’s Not Covered:

•Normal wear and tear (scratches, scuffs, discoloration)
•Damage due to impacts, misuse, or accidents
•Prolonged moisture exposure, around the perimeter of the tread, or where tread meets the wall
•Any damage resulting from improper installation

Claim Submission Process

•All claims must be submitted in writing
•Claims will be reviewed by Next Surface, Inc.
•A third-party inspection may be required
•If a manufacturing defect is confirmed, compensation for associated materials will be provided as agreed upon by both parties

Submit Claims To:

Next Surface, Inc.
Attn: Warranty Claims
223 S Spruce St
Jefferson, OH 44047